At VV99, your privacy is more than a legal obligation — it is a genuine commitment. This document details how we collect, use, store, and protect your personal data as a member of our platform.
Six core principles that keep your personal data safe at all times
All data transmitted between your device and VV99 servers is encrypted using 256-bit SSL protocol — the same highest-grade security standard used by leading commercial banks in Malaysia. No third party can intercept or read your data in transit.
Banking StandardsVV99 never selling, renting or trading members' personal data to any third party for commercial purposes. Your data is used solely for the purposes stated in this Privacy Policy and will not be shared without your consent except where required by law.
Zero Data TradeVV99 members' personal data is stored in data centres equipped with multi-layered physical and digital security. Our servers are protected by next-generation firewalls, intrusion detection systems (IDS), and round-the-clock security monitoring year-round.
Secure 24/7/365As a VV99 member, you have the full right to access, correct, download, and request deletion of your personal data at any time. We respect your privacy rights and will process every request within the timeframe stipulated by law.
Full Member RightsVV99 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. We have appointed a Data Privacy Officer responsible for ensuring full compliance with all relevant regulations.
PDPA 2010 CompliantIn the event of any security incident affecting your personal data, VV99 is committed to notifying you within 72 hours of the incident being detected, in line with international data protection best practices. Transparency is our priority.
72-Hour NotificationWelcome to the VV99 Privacy Policy. This document explains how VV99 ("we", "the platform", "VV99") collects, processes, stores, and protects your personal data when you use our online entertainment platform, which includes the vv99.world website and the VV99 mobile app.
VV99 is an online entertainment and betting platform serving the Malaysian market, offering a wide range of games including online slots, live casino, blackjack, poker, lottery, Sports Betting for the Malaysia Super League, EPL and over 30 other sports, as well as e-sports from MPL Malaysia to Valorant. In providing these services, we need to collect and process certain personal data from our members.
This Privacy Policy applies to all VV99 members residing in Malaysia and forms part of your service agreement together with Terms & Conditions and Responsible Gaming Guide us.
Important Note: By registering a VV99 account or continuing to use our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.
VV99 collects only the minimum personal data necessary to operate our services safely and effectively. The following are the categories of data we collect:
| Data Category | Examples of Data Collected | Requirements |
|---|---|---|
| Identity Data | Full name, MyKad/passport number, date of birth | Mandatory |
| Contact Data | Malaysian phone number, email address, residential address | Mandatory |
| Financial Data | EWallet account numbers (Touch 'n Go, GrabPay, DuitNow), deposit & withdrawal history | Mandatory |
| Transaction Data | Betting history, games played, wins & losses | Mandatory |
| Technical Data | IP address, device type, operating system, web browser | Automatic |
| Usage Data | Pages visited, session duration, favourite games | Automatic |
| Communication Data | Support conversation records, complaints, and feedback | Where applicable |
VV99 do not collect sensitive data such as medical information, political affiliations, religious beliefs, or biometric data, unless required by law or with your explicit consent.
Your personal data is collected through several channels when you interact with the VV99 platform:
VV99 does not purchase or obtain your personal data from third-party sources without your knowledge and consent.
The personal data we collect is used solely for legitimate and transparent purposes. The following are the primary purposes for which your data is used at VV99:
You may withdraw your consent to receive marketing communications at any time via your account settings or by contacting our team. This withdrawal will not affect your access to VV99's services.
VV99 is firmly committed to never selling or trading your personal data. However, in the course of delivering our services, there are limited situations where data may be shared with specific parties:
Our Commitment: All third parties that receive your data are bound by strict data protection agreements. They are only permitted to process your data for the specific purposes defined and may not use it for any other purpose. VV99 do not share your data with third-party advertising companies or social media platforms without your explicit consent.
VV99 continuously invests in the latest security technologies and procedures to protect members' personal data. Our implemented security measures include:
While we take all reasonable precautions, no security system is 100% foolproof. You also play a role in protecting your account — use a strong password, never share your login credentials, and report any suspicious activity to us immediately.
VV99 retains your personal data only for as long as necessary for the purposes outlined in this Privacy Policy, or as required under applicable Malaysian law.
Once the retention period expires, your data will be securely deleted or fully anonymised so that it can no longer be linked to you.
As a VV99 member and data subject, you have the following rights regarding your personal data, in accordance with Malaysia's PDPA 2010:
Requesting a copy of the personal data we hold about you.
Request the correction of inaccurate or incomplete data.
Requesting the deletion of your data in circumstances permitted by law.
Requesting restriction of the processing of your data under certain circumstances.
Request your data in a machine-readable format for portability.
Objecting to the processing of your data for specific purposes such as direct marketing.
To exercise any of the above rights, submit a written request to privacy@vv99.world or contact our support team. VV99 will process your request within 30 business days.
VV99 uses cookies and similar technologies to enhance the user experience, analyse platform usage patterns and ensure account security. The following are the types of cookies we use:
You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect your ability to fully access the VV99 platform.
The VV99 platform is strictly for individuals aged 18 and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.
⚠️ Immediate Action Required: If you believe your child or any minor has registered for or used the VV99 platform, please contact us immediately at privacy@vv99.world. We will take immediate action to close the account in question, delete all associated data, and report to the relevant authorities where necessary.
VV99 employs an age verification system during registration and throughout the KYC process to ensure our platform is accessible only to eligible adults.
For any enquiries, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please contact VV99's Data Privacy Officer:
VV99 reserves the right to update this Privacy Policy from time to time. Members will be notified of any material changes via in-platform notifications or email. The "Updated" date at the top of this document will be revised whenever amendments are made. Please check this page periodically to stay informed about how we protect your personal data.
VV99 safeguards every member's privacy with 256-bit SSL encryption, PDPA compliance and a commitment to never selling your data. Register with confidence and start enjoying over 1,000 of Malaysia's best entertainment games.